Refund policy

After you place the order, but before the order enters the shipping process, you can request to cancel the order, and we will arrange a refund for you.


If your payment is made online, your payment will generally be returned to your payment account within 1 working day. (The actual arrival date is subject to the bank/Paypal processing cycle)


If your payment is made by bank transfer, you must provide a local personal bank account in Hong Kong so that we can return the payment to you in a timely manner. Our customer service staff will contact you for specific matters to assist you.