Terms of service
- By using this website, you agree to be responsible for all activities performed with your account. You are responsible for ensuring the security of your account and password. If you feel or suspect that someone has stolen or used your account without authorization, please contact us immediately.
Prohibitions and violations
If your account execution includes but is not limited to the following activities, we may take relevant actions against your account:
a) Use any technology to attempt to hide the use of multiple accounts, or disrupt any of our services in any way
b) Initiate any information that contains materials that are illegal, harmful, intimidating, abuse, harassment, defamation, vulgarity, obscenity, profanity, hatred, and racial and ethnic disgust
c) Promote or send any spamming messages
d) Impersonate others or provide any false information
Bagtory HK reserves the right to terminate any account at its sole discretion.
Third party link
This website may contain other websites or resources not managed or prepared by Bagtory HK. We cannot control these websites and resources, so we are not responsible for any loss, damage or allegations caused or related to the use of these websites and resources.
All ordered goods are affected by the availability of the warehouse and the confirmation of the order price. The items in the shopping basket are not reserved and may be purchased by other customers.
Bagtory HK will do its best to ensure that the content and product descriptions on this website are accurate and complete. However, we do not guarantee that the content and product descriptions are accurate, complete, up-to-date and correct. If you feel that the product provided by Bagtory HK does not match the description, please refer to our return policy.
The price indicated on this website is in Hong Kong dollars. We try our best to ensure that all prices displayed on this website are accurate, but we cannot guarantee that all prices are correct, and reserve the right to correct any errors. If we find that the price of any product you have ordered is wrong, we will notify you as soon as possible, at which time you can choose to reconfirm or cancel the order. If you fail to contact you, we will treat the order as if it were cancelled.
If your credit/debit card is not a Hong Kong dollar account, the final charge will be calculated in the currency of your account by your card issuing bank according to the applicable exchange rate on the day the transaction is processed.
We accept customers to pay by Visa, MasterCard, AmericanExpress, Paypal, FPS, bank transfer or PayMe. If you use the above credit/debit card and online payment methods, it means that you confirm that you are the holder of the credit/debit card or PayPal account, or obtain authorization from the holder. If your credit/debit card issuer refuses to authorize payment to Bagtory HK, we will not be responsible for any delay or suspension of delivery.
When you enter your personal information, payment information and submit an order, we will send you an email to confirm receipt of the order. This email only confirms the receipt of the order, and does not mean that the order is accepted. When we send you an email to confirm that the goods have been shipped, it means that your order has been accepted and your contract with Bagtory HK has also been completed. Only the goods listed in the confirmation email sent when the shipment is shipped are included in the contract.
Bagtory HK reserves the right to decide not to accept orders for any reason. The reasons include but are not limited to one of the following:
a) The goods you ordered are out of stock, or withdrawn because they fail to meet our quality standards or because one or all of the ordered goods are subject to delivery restrictions.
b) We found that the price or product description is wrong
c) We failed to obtain payment authorization
If there are any problems with your order, our customer service team will contact you as soon as possible.
Delivery and pickup
Bagtory HK will try its best to complete the delivery within the estimated time, but it cannot guarantee that the goods will be delivered to you within the estimated time.
Bagtory HK does not guarantee that the use of this website and services are error-free, nor does it guarantee that this website or the servers that support this website are free of viruses or other harmful components. We recommend that all users of this website ensure that they have installed the latest software, including anti-virus software.
Certain things may happen outside the company's reasonable supervision, such as inclement weather. Under these circumstances, Bagtory HK will try its best to maintain the service, but will not be held responsible for any failure to meet these terms of service.